Return Policy

All Blue Moon products are subject to our Return Policy. If you have received a misprinted, damaged or defective product, or if your package has been lost in transit, please email to initiate a return. Buyers remorse returns or refunds will not be accepted. Returns or refunds for reasons related to product size or fit will not be accepted.

Any claims for misprinted/damaged/defective items must be submitted within 3 weeks after the product has been received. Claims deemed an error on our part are covered at our expense. For packages lost in transit, all claims must be submitted no later than 3 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you provide an address that is considered insufficient by the courier, the shipment will be returned to our supplier. You will be liable for reshipment costs once we have confirmed an updated address. Shipments that go unclaimed are returned to our supplier and you will be liable for the cost of a reshipment.

We may update our Return Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. For more information about Blue Moon's Return Policy, or if you have any questions please contact us by e-mail at or by mail at: Blue Moon Gift Shop, 1010 Binscarth Trail, Haliburton ON K0M 1S0, Canada

Last updated: 11 / 04 / 2021