Shipping FAQ


Where does Blue Moon ship to?
Will I get a tracking number for my order?
My order has been sent, why don't I see the tracking info?
Can Blue Moon deliver orders to a PO Box?
What if I entered the wrong address?
What if the order is lost in the mail?
What if the product is damaged in the mail?
Will I get my order in one shipment?
What is the estimated delivery time and how is it calculated?
What should I do if it’s past the estimated delivery time and I still haven’t received my order?
How are your products packaged for shipment?
Are Blue Moon’s packaging materials sustainable?
Will I be charged for customs?
What if my order gets lost or damaged in the mail?